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www.refugees.wien: The digital service platform for refugees in Vienna.

Frau am PC vor Website www.refugees.wien

When people have to flee their homes and start a new life in a foreign country, they face many challenges. Originating from the challenge of finding your way in a completely new environment, the website www.refugees.wien was developed as part of the CORE project. With the aim of easing refugees’ orientation in the city from day one, the website serves as a digital service platform for refugees in Vienna. It provides multilingual information for better orientation in the city, gives an overview of support offers for volunteers and refugees in the city. In order to overcome language barriers and to facilitate integration as early as possible, the website is available in German, English, Arabic and Farsi.

Following a participative approach, refugees were actively involved in the development of the website: while IT programmers supported the coding of the website, refugees with good language skills assisted in translating the website’s content. Photos for the website were shot by a talented photographer, while refugees with a design background supported the creation of flyers and posters to promote the website. Refugees appreciate that they can now independent-ly find relevant information in their first languages, instead of having to rely on somebody to translate information in German for them.

Watch the video on the left to learn more about the website: